We ship by USPS airmail. You will automatically be notified by email when your payment is received and when your packages ship with tracking delivery info or custom tracking info.
All packages purchased from our website are shipped insured.
We generally do not ship on Saturdays, Sundays or on Holidays.
PAYMENT INFORMATION:
We accept the following types of Payments:
PayPal, Visa, MasterCard, American Express and Discover
You can also call our toll free number for transactions over the phone
866-991-3720 (This is a sales line ONLY, do not call for support)
RETURN POLICY:
We practice a no question asked return policy. If you are not satisfied for any reason within 7 days after you have received your product email us at sales@myexclusivespa.com and we will provide you with a return address to return you product.
CONTACT:
If you have not found the answer to all of your questions, or for any other concerns, please do not hesitate to e-mail us at sales@myexclusivespa.com . We will respond to your questions shortly. We value all of our customers and thank you for your time.
Our regular business hours are Monday to Friday from 9:00 a.m. to 6:00 p.m (Eastern Time). We try to answer all emails but please be patient if your reply is not immediate. We receive a lot of email and sometimes cannot get to it all despite our best efforts.
You can also call our toll free number for any sales questions: